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Shippit Review: Is It A Reliable Shipping Solution?


Tanya
By Tanya | September 25, 2024 10:25 am

When I first started using Shippit, I was impressed by how it simplified the often complicated process of shipping. Shippit is a cloud-based logistics platform designed to streamline deliveries for eCommerce businesses. With an easy-to-use interface, I found it quite efficient in connecting retailers with multiple carriers, allowing for quick comparison of shipping rates and services. What stood out for me was the transparency it offered in tracking, which enabled my customers to stay informed about their orders at every stage.

Shippit Homepage

Shippit also integrates with best eCommerce platformss like Shopify, WooCommerce, and BigCommerce, which made managing my store’s shipping straightforward. Whether I needed same-day delivery or international shipping options, Shippit provided me with a variety of choices. For any business looking to optimize its logistics and improve customer satisfaction, Shippit offers a practical solution with robust support across different carriers.

Best Features of Shippit

    Shippit Features

  1. Smooth Ecommerce Integration
  2. I found it easy to integrate Shippit with my eCommerce platforms. It connects directly with platforms like Shopify and BigCommerce, allowing me to manage orders and shipments in one place without any difficulty. The smooth integration has eliminated the need for manual data entry, reducing the risk of errors and saving me significant time in my day-to-day operations.

  3. Real-Time Tracking for Customers
  4. I really appreciate the real-time tracking feature. It allows me to provide my customers with up-to-the-minute information about their orders, which has helped boost trust and reduce customer service inquiries. With Shippit, my customers can easily track their packages, giving them peace of mind and improving their overall experience with my brand.

  5. Multiple Carrier Options
  6. Shippit offers access to multiple carriers, which is a game-changer. I can compare shipping rates and choose the best option for each order, helping me save on shipping costs and deliver efficiently. The ability to select from a wide range of reliable carriers ensures that I can always find the most cost-effective and suitable shipping solution for my business and customers.

  7. Automated Label Printing
  8. The automated label printing feature has streamlined my order fulfillment process. I don’t need to manually input details anymore; Shippit automatically generates and prints the correct shipping labels, saving me valuable time. This automation has not only reduced the likelihood of human error but has also allowed me to process orders more quickly, improving my overall efficiency.

  9. Data Insights for Better Decisions
  10. The analytics dashboard provides useful insights about my shipping performance. I can see which carriers are performing well and adjust my shipping strategy accordingly, which has made my operations more efficient. The data-driven insights have empowered me to make informed decisions, optimize my shipping processes, and ultimately provide a better experience for my customers while controlling costs.

What I Liked About Shippit

    Shippit Features

  1. User-Friendly Interface
  2. I found Shippit’s interface to be highly intuitive. Even as someone without extensive technical skills, I was able to navigate through the platform easily, from managing shipments to tracking orders in real-time.

  3. Cost Savings on Shipping
  4. One of the best aspects is the savings on shipping costs. Shippit offers discounted shipping rates with major carriers, and I can choose the most cost-effective option for each delivery without compromising on service quality.

  5. Customer Support
  6. Whenever I had questions or encountered issues, Shippit’s customer support team was responsive and helpful. Their prompt assistance ensured that my shipping process wasn’t disrupted, which is crucial for my business.

  7. Flexible Delivery Options
  8. I appreciate the range of delivery options it provides, including standard, express, and same-day delivery. This flexibility allows me to cater to my customers’ varying needs and provide a better service experience.

  9. Sustainability Initiatives
  10. Shippit’s focus on sustainability, such as its eco-friendly delivery options, is something that resonates with me. It allows me to choose environmentally conscious delivery methods and reduce my business’s carbon footprint.

What Could Be Improved

  1. Limited Carrier Options: While Shippit offers several major carriers, I found the overall selection to be somewhat restricted. For a business that frequently ships to diverse locations, having more variety in carriers would provide greater flexibility. This limitation can make it harder to find the best service that aligns with both my budget and delivery speed preferences.
  2. Higher Costs for Smaller Businesses: The pricing structure seems to cater more to medium and large businesses, leaving smaller businesses like mine feeling the financial strain. For startups or small e-commerce stores, the higher pricing tiers required to access advanced features can be a tough pill to swallow. It feels like I’m paying for functionalities that I don’t yet fully utilize, making it less cost-effective.
  3. Lack of Customization for Shipping Preferences: Although Shippit simplifies the shipping process, the inability to deeply customize shipping rules and preferences makes it less adaptable to unique business needs. For example, I’d prefer more control over setting up shipping conditions based on product types, regions, or order volumes, which would allow for a more tailored and efficient shipping experience.
  4. International Shipping Can Be Tricky: While Shippit supports international deliveries, I found the process to be a bit tedious. The platform doesn’t make handling multiple currencies or customs as seamless as I’d hoped, which complicates things when expanding to international markets. A more intuitive system for cross-border transactions would make the global shipping process smoother.
  5. Delayed Customer Support Responses: When I ran into some issues, I had to wait longer than I expected to get a response from customer support. In a fast-paced business environment, where prompt solutions are essential, delays in resolving shipping issues can directly affect my customer satisfaction. Quicker support or more comprehensive help resources would certainly enhance the overall experience.

Pricing

When it comes to pricing, Shippit offers three plans customized to different business needs and scales. Let me break down my experience with each plan:

Shippit Pricing

  1. Lite: This plan simplifies shipping and deliveries. I find the Lite plan to be an excellent choice for my business, as it’s just starting out and has simple shipping requirements. The best part? It’s completely free! This plan has allowed me to easily manage my shipping and deliveries without adding any extra costs to my operations. It’s a fantastic way to simplify the shipping process and ensure my products reach my customers efficiently.
  2. Plus: This plan is best for growing retailers to automate and improve fulfillment and shipping. From $349 monthly As my business grew, I decided to upgrade to the Plus plan. At $349 per month, it provides advanced features that have helped me automate and improve my order fulfillment and shipping processes. The tools for managing inventory and accessing discounted shipping rates have been invaluable in scaling my business while maintaining efficient and cost-effective shipping. I believe the Plus plan is a great investment for growing retailers looking to streamline their operations.
  3. Pro: From $899 monthly for established brands like mine, the Pro plan has been a game-changer. At $899 per month, it provides access to Shippit’s powerful technology, expert guidance, and invaluable data insights. The advanced analytics and custom integrations have allowed me to optimize my shipping strategy and make data-driven decisions. Plus, the dedicated support has been fantastic in helping me navigate any challenges. I feel the Pro plan is worth every penny for brands looking to stay ahead in today’s competitive ecommerce world.

Is Shippit Worth It? Final Verdict

As I conclude this Shippit review, I want to share my honest thoughts with you. After extensively using Shippit’s features, I can confidently say it has transformed my business’s shipping process. The user-friendly interface and wide carrier network have made everything smooth and efficient, saving you time and money.

I love how Shippit compares rates from multiple carriers and provides real-time tracking, helping you make informed decisions and keep your customers updated. The automation features have been a game-changer for me, eliminating manual tasks and reducing errors.

However, keep in mind that while Shippit offers many integrations, you may face some limitations depending on your e-commerce platform or unique business needs. Overall, my experience with Shippit has been positive, and I believe it can be a valuable asset for your business too.

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