Live Chat Freshservice Integration using AI Agents

Appy Pie Automate allows you to Integrate Live Chat with Freshservice using AI Agents

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  • Lightning Fast Setup
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About Live Chat

Our Live Chat Website stands at the forefront of modern communication technology, offering a comprehensive solution for businesses and individuals seeking a streamlined, real-time communication experience. With its user-friendly interface, multi-channel support, customization options, and robust security measures, the platform is designed to meet the diverse needs of users in the digital age. Whether it's improving customer support, enhancing team collaboration, increasing sales, or connecting with a global audience, our Live Chat Website is poised to redefine the way we communicate and collaborate in the 21st century.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Simplify Live Chat Freshservice Integration with seamless setup

Easily set up Live Chat Freshservice Integration without coding. Start automating your workflows and Integrate Live Chat with Freshservice today.

  • Triggers
  • Chat Changed

    Triggers when a new chat is changed.

  • Finished Chat

    Triggers when a chat is finished.

  • New Chat

    Triggers when a new chat started.

  • New Incoming Chat

    Triggers when a chat comes with a new thread even in queue.

  • New Change

    Triggers when there is a new change is created in Freshservice.

  • New Problem

    Triggers when there is a new problem is created in Freshservice.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Updated Change

    Triggers when there Change is update in Freshservice.

  • Updated Problem

    Triggers when there problem is update in Freshservice.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

  • Actions
  • Ban Customer

    Ban a customer

  • Create Customer

    Create a customer.

  • Transfer Chat

    Transfer a chat.

  • Update Customer

    Update a customer.

  • Add note to a Ticket

    Add note to a ticket in Freshservice for your domain.

  • Create Change

    Create a change in Freshservice for your domain.

  • Create Problem

    Create a problem in Freshservice for your domain.

  • Create Ticket

    Create a ticket in Freshservice for your domain.

  • Update Change

    Update a change in Freshservice for your domain.

  • Update Problem

    Update a problem in Freshservice for your domain.

  • Update Ticket

    Update a ticket in Freshservice for your domain.

How Live Chat and Freshservice Integrations Work

  1. Step 1: Choose Live Chat as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Live Chat to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on September 15, 2024, 7:36 pm
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