Live Chat Freshdesk Integration using AI Agents

Appy Pie Automate allows you to Integrate Live Chat with Freshdesk using AI Agents

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About Live Chat

Our Live Chat Website stands at the forefront of modern communication technology, offering a comprehensive solution for businesses and individuals seeking a streamlined, real-time communication experience. With its user-friendly interface, multi-channel support, customization options, and robust security measures, the platform is designed to meet the diverse needs of users in the digital age. Whether it's improving customer support, enhancing team collaboration, increasing sales, or connecting with a global audience, our Live Chat Website is poised to redefine the way we communicate and collaborate in the 21st century.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations
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Simplify Live Chat Freshdesk Integration with seamless setup

Easily set up Live Chat Freshdesk Integration without coding. Start automating your workflows and Integrate Live Chat with Freshdesk today.

  • Triggers
  • Chat Changed

    Triggers when a new chat is changed.

  • Finished Chat

    Triggers when a chat is finished.

  • New Chat

    Triggers when a new chat started.

  • New Incoming Chat

    Triggers when a chat comes with a new thread even in queue.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Actions
  • Ban Customer

    Ban a customer

  • Create Customer

    Create a customer.

  • Transfer Chat

    Transfer a chat.

  • Update Customer

    Update a customer.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Live Chat and Freshdesk Integrations Work

  1. Step 1: Choose Live Chat as a trigger app and authenticate it on Appy Pie Automate.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Live Chat to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by Abhinav Girdhar  | Last Updated on September 15, 2024, 7:27 pm
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