From interacting with customers and resolving their inquiries to scheduling appointments and handling administrative tasks with efficiency - AI voice assistants can do it all, that too in no time! They can help businesses streamline their workflows and deliver an exceptional customer experience.
However, there are multiple AI voice assistants available out there with varying features and use cases. Now, let’s be real, no business has the time to conduct an in-depth research on each of them and carry out a cost-benefit analysis to select the right one for themselves. If you are looking for the perfect AI voice assistant for your business, this is the right place! Here’s a list of the 5 best AI Voice Assistants in 2024 for you to find the one that aligns well with your business goals.
5 Best AI Voice Assistants in 2024
- Appy Pie AI Voice Assistant
- 24/7 Assistance: They can handle multiple customer queries in a prompt manner throughout the day by providing voice assistance to enhance customer experience.
- Feedback and Data Collection: They are equipped to collect customer data and feedback to assist in the process of making improvements in the product or service, or the customer support system.
- Task Automation: They can also automate repetitive tasks such as appointment scheduling, order tracking etc. like an appointment bot, which saves time for human agents to focus on more complex tasks.
- Accessibility: Moreover, these tools provide the benefit of wide accessibility as customers with disabilities or those who wish for a hands-free experience can also make use of it.
- Advanced Analytics: With Appy Pie’s robust analytics dashboard, businesses can access important data related to conversation histories and user information which can help them gain valuable insights into user behavior.
- Handoff: Easy handoff option is available for users to transfer the conversation from the voice bot to a human live agent.
- Premium Plan for Professionals: $11/bot/month
- Enterprise Plan to Go Full-Scale: custom pricing.
- Verloop.io Voice AI
- Delivery of Updates: Voice AI can be used to deliver timely insights and reminders across channels.
- Feedback Collection: Customer reviews regarding products/services can be obtained easily using a conversational approach.
- Up-Selling and Cross-Selling: Customers can be informed about new products or offers seamlessly within ongoing conversations to increase sales.
- Yellow.ai
- Customer Self Service: The voice bot can guide customers who wish to carry out tasks and resolve inquiries on their own by giving them directions to access the resources they would need to do so.
- Seamless Live Agent Handoff: The bots are equipped with the capability to understand user intent and transfer the conversation to a live agent when requested by the user in case the bot is unable to answer the query.
- Speech Analytics: The complete process of customers’ journeys can be visualized through fast and accurate transcription of conversations to gain useful insights regarding customer needs and behaviors.
- Plug and Play Call Center Integration: The voice bot comes with ready connectors for easy SIP/MRCP integrations for a quicker facilitation of the go-to market strategy.
- Free Plan: $0/month
- Enterprise Plan: custom pricing
- Kenyt.ai
- Appointment Booking
- Payment Processing
- Product Navigation
- Product Marketing and Promotion
- Self-Serve Plans
- Starter: $50
- Growth: $100
- Professional: $200
- Enterprise: $400
- Managed Plans
- Starter: $100
- Growth: $200
- Professional: $400
- Enterprise: $700
- Retell AI
- Voice stability
- Easy setup
- Multilingual support in 7+ languages
- Voice cloning support
- Personalization and customization
- Pay as you go: Starting at $0
- Enterprise plan: custom pricing
Appy Pie’s Chatbot Builder has an amazing feature to build customized AI Voice Assistants without any coding knowledge. With this, users can create AI voice assistants for their business from scratch with options for customization and personalization to cater to their customers’ needs with efficiency.
AI voice assistants created using Appy Pie have the following features-
This multitude of benefits provided by Appy Pie’s AI Voice Assistant feature make it one of the best options for deploying a voice assistant and making a significant shift towards voice-driven technology.
Pricing
Appy Pie’s Chatbot Builder provides a 7-day free trial option which is risk free and does not require a credit card. One can easily try out the AI voice assistant feature without any knowledge of coding and check its suitability. After that, one can opt for a premium plan which is both affordable and reasonable and provides tons more of special features to use to build your chatbot. The pricing plan is as follows:
It also offers a 30 days money back guarantee and is trusted by millions like Gartner, G2, SSL, BBB and Trust Pilot.
Verloop.io is another platform that provides a great voice chat tool known as Voice AI which allows users to have human-like conversations with it at any time of the day. It can be used by businesses to enhance customer experiences through its features like automated speech recognition, natural language understanding, text-to-speech and speech-to-text conversion as well as a plug and play deployment solution.
Verloop.io has a number of important use cases such as:
Verloop.io’s Voice AI provides multilingual support in 20+ languages and carries out contextually relevant and personalized conversations which helps deliver delightful support experiences to customers.
Pricing
Verloop.io provides a custom pricing structure for using its Voice AI feature. Users need to schedule a free demo on the website by providing a few personal details to know about the pricing plans available.
Yellow.ai is a customer automation platform that provides an advanced AI Voice Bot feature for businesses to deliver 24/7 customer support, collect user information, streamline customer inquiries and enhance customer interactions to improve their experience. The voice bot uses automated speech recognition to facilitate natural, human-like conversations with users.
Some of the amazing features Yellow.ai’s AI Voice Bot has include:
Yellow.ai provides a great voice bot option to businesses who wish to simply plug in the bot and carry out tasks with convenience.
Pricing
Yellow.ai has affordable pricing plans which can be tailored to business needs. They have 2 plans available:
Kenyt.ai is a conversational customer engagement platform which helps businesses to engage with their customers using its voice bots which provide support in multiple languages and deliver a great customer experience by providing responses to customer queries with 95% accuracy.
Kenyt.ai’s Voicebots can be used for multiple activities such as:
Kenyt.ai’s voice assistants can handle user queries efficiently, guide them on common issues and deliver upto three times better customer experience.
Pricing
Kenyt.ai provides a 30-day free trial option and has both self-serve and managed plans:
Retell AI is a powerful AI voice agent building platform which allows businesses to build customized voice agents which can handle over 30% of customer calls with efficiency and provide them with reasonable solutions for their queries. The voice bots created using this platform have features such as:
Retell AI allows building voice bots from scratch without the use of any coding knowledge, or simply generating voice agents by entering prompts on the website’s dashboard.
Pricing
Retell AI has the following pricing plans:
The detailed pricing plan can be found in the website’s ‘Pricing’ section.
Conclusion
In conclusion, there are a number of options for AI voice assistants available in the market with varying features, benefits and pricing plans. Not every software can be suitable for your business size, structure and goals, thus weighing the pros and cons of each option is a must before making any decision. Getting your hands on the right voice assistant for your business is extremely important as it is used to communicate with customers directly and spoiling their experience because of an unsuitable AI tool just doesn’t make sense. So, carefully analyze the above mentioned list for the 5 best AI Voice Assistants for businesses in 2024 to choose the one that aligns perfectly with your business goals.
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