The best solution for businesses to automate communication with their customers across different channels is none other than making use of live chat. Nowadays, multiple live chat software are available which offer different features and use cases. However, not every software aligns well with every business and it’s important to look for alternatives to choose the one that suits best and complements business goals.
If you have gone for ManyChat as a live chat software but for some reason, be it a particular feature or the pricing structure, it didn’t quite hit the mark, there’s no need to worry as you can always look for alternatives! The 8 best ManyChat alternatives are listed below starting from Appy Pie’s Live Chat to Intercom and Chatfuel and many more to give you a detailed overview of your options and help you choose the best one for your business. So, let’s get started.
Also Read:10 Best ChatBot Alternatives in 2024
ManyChat Alternatives
- Appy Pie Live Chat
- Free Plan- $0/agent/month
- Premium Plan- $7/agent/month billed annually
- HubSpot CMS
- Starter- $23/month
- Professional- $360/month
- Enterprise- $1,200/month
- Birdeye
- Single location- $299/month
- Professional plan- $399/month
- Tidio
- Free- $0/mo
- Starter- $29/mo
- Automation- $29/mo
- Growth- $59/mo
- Lyro AI- $39/mo
- Tidio+- starting from $749/mo
- Freshchat
- Free- starter pack for upto 10 agents forever
- Growth- $19/agent/month billed annually (for fast growth)
- Pro- $49/agent/month billed annually (for high performance)
- Enterprise- $79/agent/month billed annually (for enterprise-grade support)
- Intercom
- Essential: $39/seat/month (best for individual, startups and small businesses)
- Advanced: $99/seat/month (for growing support teams)
- Expert: $139/seat/month (for large support teams)
- Olark
- Free plan- 2-week trial
- Full-Featured Plan- $29/month
- Olark Pro- contact sales for more information
- Gorgias
- Basic plan- ($60/month)
- Pro plan- ($360/month)
- Advanced plan- ($900/month)
Appy Pie’s Live Chat is one of the best live chat software available to convert your website visitors into potential leads and eventually, into actual customers. It helps create the best experience for your customers and engage with them in real-time. Some of the features Appy Pie’s Live Chat offers include built-in analytics, widget customization, access to a detailed visitor list, feedback or chat rating option and much more! It is also twice as effective in generating leads for the business and converting them into actual customers. Furthermore, the software also has an option for a chat box for both mobile apps as well as websites which comes along with a software development kit (Mobile SDK) that needs to be installed to start chatting with app visitors in minutes. These amazing features make the live chat software a go-to option for businesses of all sizes!
Pricing
Appy Pie’s Live Chat offers a 7-day free trial with no obligations or contracts and the option to cancel anytime. Here is the pricing structure it offers:
The payment methods accepted are Credit Cards, Debit Cards, PayPal, & Online Banking. Additionally, if one opts for annual billing, a 30% discount is available.
Also Read:How to Add Live Chat To a Website in 7 Simple Steps?
HubSpot CMS’s live chat software is a great option if one is looking for a ManyChat alternative. It allows businesses to connect with their website visitors in real time to convert new leads, close more deals and provide seamless customer support. Some important features HubSpot CMS provides include real-time support, chat automation, seamless integrations with HubSpot CRM and the option to access chat histories. Additionally, it allows creation of customized live chat software without the requirement of any coding knowledge.
Pricing
HubSpot CMS’s live chat software offers both free and paid plans as follows:
However, there’s very limited customer support available in the free plan and there are reportedly some customization difficulties.
Birdeye provides another amazing live chat software option which helps chat with website visitors the moment they reach a site to generate leads, book appointments, conduct virtual consultations, automate chats as well as provide seamless customer support. Birdseye's Webchat gives users access to its live chat software through a website plugin for it. Its live chat software auto-responds to customer queries, collects user information and follows up with them efficiently. It’s a game changer when it comes to converting website visitors into leads.
Pricing
Birdeye’s pricing structure is as follows:
The plans are extremely useful to get results in no time, however they’re not very affordable for all.
Tidio is a popular live chat solutions which help generate higher sales through provision of an application tailored to e-commerce and small businesses and can be installed easily in 5 minutes. It allows users to access emails, live chats, Messenger, WhatsApp and Instagram DMs in one dashboard so that all customer inquiries can be resolved easily in seconds. It also provides features like live typing, access to viewed pages and live visitors list to keep a track and canned responses so that common questions can be answered in no time. That’s not all, pre-chat surveys, customer database access, offline messaging as well as multilingual response generation are also some of the amazing features it offers.
Pricing
Tidio offers affordable pricing plans. The pricing structure is as follows:
Tidio can be a great option for businesses who want to incorporate live chat into their customer support, marketing and sales strategy.
Freshworks provides a robust live chat software called Freshchat that helps deliver a seamless experience for customers by engaging with them across multiple channels and proactively cater to their problems. The software provides multilingual support in 33+ languages, an in-built FAQ section, a live translation option, choice of bulk action and canned responses, access to visitor intel and easy integrations with other platforms. Freshchat also allows users to get insights on customer behavior and team performance to identify gaps to fix and grow faster.
Pricing
Freshchat offers a 14-day free trial with no requirement of a credit card. It has 4 different pricing plans:
Freshchat is easily accessible and affordable. However they only accept Visa, Mastercard, Discover, and American Express and not PayPal.
Intercom’s Business Messenger provides a useful live chat software solution, which businesses can consider if they’re looking for ManyChat alternatives. It allows connecting with customers on a more personal level regardless of the conversation volume. The software allows solving customer queries right when they need it and when it’s convenient for them without losing a conversation as it provides an automatic chat history saving feature. It facilitates provision of both proactive customer support as well as self-serve support and maintains all multi-channel conversations in a common inbox so numerous customers can be attended to at once.
Pricing
Intercom does not have an option for a free plan, but does offer a 14-day free trial. One has to buy the plans at a price dependent on the number of customer interactions as follows:
Intercom also provides a 90% discount to startups and provides high affordability without compromising quality.
Olark provides an extremely unique live chat software solution. It offers 24/7 available customer support accessible to everyone, even people with disabilities. Olark’s live chat solution plays well with keyboards and provides easy access to those who have difficulty using a mouse due to any disability they have. It is great with screen-reading and makes chatting on the website easy for blind people or for others who rely on screen readers to browse on a website. Additionally, to avoid strain for people with low vision, Olark provides a chatbox that’s compatible with screen magnifiers and web browser zoom settings which allows users to magnify the screen as large as they want to be able to read comfortably. Its automated chat feature is also extremely efficient in use.
Pricing
Olark’s pricing plans are as follows:
It is a great go-to option if one is looking for an inexpensive and simple plan to deploy a live chat software.
Gorgias’s live chat software allows users to support their customers in real-time and solve their queries proactively before they turn into email tickets. It provides the option to build customizable live chat software to auto-reply out of business hours, easily switch to other channels and talk to customers where they are active. Furthermore, it also allows routing of requests to the right agent to provide fast and accurate responses. Gorgias also connects to Shopify to bring shopper history and products right into the helpdesk to provide easy access to all information regarding order updates, refunds, product links etc. at one place. It’s a good live chat software option if the goal is to drive sales quickly.
Pricing
Gorgias’s live chat software plans are only applicable to e-commerce industries and are structured as follows:
The software, however, has a relatively higher cost than other available alternatives and is not suitable for most startups and small businesses.
Conclusion
If ManyChat’s features don’t align with your business requirements, you can always opt for any of the above mentioned alternatives to ensure that you have all the right resources at the right time and at the right price to deploy the perfect live chat software on your website or application. Carefully analyze each of the above ManyChat alternatives and select the one you think will ensure that your customers have a seamless experience every time they’re on your site, mobile application or scrolling through your social media pages.
Related Articles
- Top 10 Industrial Design Portfolio Examples
- Push Notifications And How They Can Help Your App
- The Ultimate Guide to Understanding eCommerce Website Cost in 2025
- How To Create An App For Veterinary Clinic?
- OneNote Tutorial: Everything You Need to Know About Microsoft OneNote
- 15 Proven Ways to Increase Repair Sales in Your Automotive Service
- Best Virtual Event Platforms for 2024
- Top 8 Best AI Meme Generator Software in 2025
- How to Design a T-Shirt: A Simple Guide
- What is NFT Art? Exploring the Digital Art Revolution
Most Popular Posts
- Halloween Origin & How to Plan a Halloween Party on a Budget
- FreeTraj: Tuning-Free Trajectory Control in Video Diffusion Models
- Transform Your iPhone into a Productivity Powerhouse with iOS 16 Focus
- 41 Best Tattoo Fonts for Your Next Tattoo Design
- Best Time To Post On Instagram For The Most Engagement